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At ylexironkhythran, we are committed to providing high-quality decorative garment enhancement services. This Return Policy outlines the terms and conditions for returns, refunds, and service adjustments.
We strive to meet your expectations with every decorative enhancement project. If you are not satisfied with the completed work, please contact us within 7 days of collection to discuss adjustments or corrections.
If the decorative work does not meet the agreed specifications, we will make reasonable adjustments at no additional cost. Adjustments must be requested within 7 days of collection and are subject to our assessment of the issue.
Refunds may be considered in the following circumstances:
Refund requests must be made within 14 days of service completion. Refunds will be processed using the original payment method and may take 5-10 business days to appear.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. If there is a major problem with a service, you are entitled to choose a refund or to have the service provided again. If the problem is minor, we may choose to fix the problem within a reasonable time. The options described in this Return Policy are in addition to, and do not limit, your rights under the Australian Consumer Law.
If you need to cancel a scheduled service:
While we take every care in handling your garments, if damage occurs during our service that is determined to be our responsibility, we will work with you to find an appropriate resolution, which may include repair, replacement, or compensation.
For questions about returns, refunds, or service adjustments, please contact us at:
Email: writetous@ylexironkhythran.world
Address: 45 Woodlands Terrace, Edwardstown SA 5039, Australia
Phone: +61 8 7226 1944